User Agreement

Terms governing your use of purchased guides and our secure viewer.

Last Updated: January 29, 2025

By purchasing and accessing any digital guide through Brand Exchange, LLC, you agree to be bound by this User Agreement. This agreement governs your access to and use of purchased content through our secure online viewer platform.

License Grant

What You Receive

Upon completing your purchase, Brand Exchange, LLC grants you a personal, non-exclusive, non-transferable, revocable license to access and view the purchased digital guide ("Content") through our secure online viewer platform.

Single User License

For your personal use only

Lifetime Access

No expiration date

Free Updates

Access future revisions

Multi-Device

View on any device you own

License Limitations

This license does NOT include:

  • Ownership of the Content or any intellectual property rights
  • The right to download, copy, or save the Content locally
  • Permission to share, distribute, or transfer access to others
  • Commercial use, resale, or redistribution rights
  • The right to modify, adapt, or create derivative works

Secure Online Viewer

How It Works

All purchased Content is accessed exclusively through our secure online viewer platform. This browser-based system allows you to read your purchased guides while protecting our intellectual property.

Brand Exchange Secure Viewer
Your purchased guide displays here
Page Navigation Zoom Controls Mobile Friendly Secure Viewing

Viewer Features

  • Page-by-page navigation — Browse through content easily
  • Responsive design — Optimized for desktop, tablet, and mobile
  • Zoom capabilities — Adjust viewing size for comfortable reading
  • Progress tracking — The viewer remembers where you left off
  • Secure connection — SSL-encrypted data transmission

Internet Required: An active internet connection is required to access Content through the viewer. Content cannot be downloaded for offline viewing.

Access Rights & Duration

Lifetime Access

Your purchase grants you lifetime access to the Content, meaning you may access the purchased guide indefinitely, subject to the terms of this agreement and continued operation of our platform.

What Lifetime Access Includes

  • Unlimited viewing sessions — read as often as you like
  • Access from multiple personal devices (same account)
  • All future updates and revisions to the Content
  • No recurring subscription fees
  • No time limits or expiration dates

Access Credentials

  • Login credentials are sent to your registered email upon purchase
  • You may reset your password at any time through our website
  • Credentials are personal and must not be shared with others
  • You are responsible for maintaining credential security

Platform Availability

While we strive to maintain continuous availability, we reserve the right to perform maintenance, updates, or modifications to the viewer platform. We will make reasonable efforts to minimize service disruptions.

Usage Restrictions

To protect our intellectual property and ensure fair use, the following activities are strictly prohibited:

Prohibited Activities

  • No Downloading: You may not download, save, or store Content locally
  • No Screenshots: Capturing screenshots or screen recordings is prohibited
  • No Copying: Reproducing Content by any means is not allowed
  • No Sharing: Sharing account access or credentials with others
  • No Distribution: Distributing, publishing, or transmitting Content
  • No Commercial Use: Using Content for business training or resale
  • No Modification: Altering, adapting, or creating derivative works
  • No Circumvention: Attempting to bypass security or access controls
  • No Automation: Using bots, scrapers, or automated tools
  • No Reverse Engineering: Attempting to extract or recreate Content

Violation Consequences: Engaging in any prohibited activity may result in immediate termination of your access without refund and may subject you to legal action for damages.

Account Responsibilities

Your Obligations

As an account holder, you are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activity that occurs under your account
  • Ensuring only you access your account
  • Immediately notifying us of any unauthorized access
  • Keeping your email address current for important communications

Single User Policy

Each purchase and account is licensed for one individual user only. Account sharing, including sharing with family members, colleagues, or friends, is prohibited.

No Account Sharing: If we detect multiple users or unusual access patterns suggesting account sharing, we reserve the right to suspend or terminate access.

Simultaneous Access

You may access your Content from multiple personal devices (e.g., your computer, tablet, and phone), but simultaneous access from multiple devices may be restricted to prevent unauthorized sharing.

Content Protection & Copyright

Intellectual Property

All Content, including text, images, graphics, layout, and design, is protected by United States and international copyright laws. Brand Exchange, LLC retains all ownership rights to the Content.

Security Measures

Our viewer platform employs various security measures to protect Content:

  • Encrypted data transmission (SSL/TLS)
  • Session-based authentication
  • Right-click and copy protection
  • Print restriction controls
  • Access logging and monitoring

DMCA Compliance

We comply with the Digital Millennium Copyright Act (DMCA). Any unauthorized use or distribution of our Content may be subject to DMCA takedown notices and legal action.

Legal Protection: Unauthorized reproduction or distribution of copyrighted material may result in civil and criminal penalties under applicable law.

Termination of Access

Termination by You

You may request account deletion at any time by contacting us. Please note that deletion of your account will result in permanent loss of access to all purchased Content, and no refund will be provided.

Termination by Us

We reserve the right to suspend or terminate your access without notice if you:

  • Violate any term of this User Agreement
  • Engage in any prohibited activity
  • Share your account with others
  • Attempt to circumvent security measures
  • Use Content for unauthorized purposes
  • Engage in fraudulent activity

No Refund Upon Termination: If your access is terminated due to violation of this agreement, you will not be entitled to any refund.

Effect of Termination

Upon termination:

  • Your access to all Content will be immediately revoked
  • Your license to view Content is terminated
  • You must cease all use of any Content
  • Provisions regarding intellectual property and liability survive termination

Technical Support

What We Support

We provide technical support for:

  • Account access issues (login problems, password resets)
  • Viewer functionality questions
  • Missing or inaccessible purchased Content
  • Display or loading errors

Supported Browsers

For the best experience, we recommend using the latest version of:

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Microsoft Edge

Response Time

We aim to respond to support requests within 24-48 business hours. Complex issues may require additional time to resolve.

Need Help? Contact us at Info@BrandExchangeLLC.com for technical assistance.

Disclaimers & Limitations

Educational Content

All Content is provided for educational and informational purposes only. Results may vary based on individual effort and circumstances. We make no guarantees regarding outcomes from applying information in our guides.

Service Availability

While we strive to maintain continuous access to Content, we do not guarantee uninterrupted availability. The viewer platform may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BRAND EXCHANGE, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE CONTENT OR VIEWER PLATFORM.

Acknowledgment

By purchasing and accessing Content through our platform, you acknowledge that you have read, understood, and agree to be bound by this User Agreement. If you do not agree to these terms, do not purchase or access any Content.

This User Agreement is supplementary to our Terms of Use and Privacy Policy, which also govern your use of our services.

Questions About This Agreement?

If you have questions about your access rights or this User Agreement, we're here to help.

Contact Us